Frequently asked
QUESTIONS
It’s easy. We have several convenient ways to order:
â—¦ Phone, 800-8-Oliver (800-865-4837)
â—¦ Fax, 952-926-8965
â—¦ Email, orders@oliverpress.com
â—¦ Mail, 5707 West 36th Street, Minneapolis, MN 55416
â—¦ Complete the online order form on our website.
Note: Titles from all publishers can be combined onto one order
You may pay by check or use any major credit card. We accept purchase orders and can also offer delayed billing to accommodate your budget.
Normally, please allow 3-4 weeks for delivery, although we often ship earlier than that. Sometimes, depending on circumstances beyond our control, orders may take longer to fulfill.
Our minimal shipping and handling charge is $8.00, or 8% of the total order, exclusive of promotional discounts and processing. We ship via the U.S. Postal Service or FedEX Ground.
Only if required by the laws of your state.
Yes. Please contact your sales representative for details.
We are an approved SAM vendor, as authorized by the U.S. government.
Please look at our promotions pageor contact your sales representative to find out what our current offers are.
Yes. We will be happy to help you work within your grant guidelines.
We frequently recommend title lists, and are ready to provide custom quotations at your request.
No problem, just call and describe what’s damaged. Please have your invoice number handy. We will promptly replace all damaged copies.
Yes, we can provide processing and MARC Records. Your library processing preferences can be submitted on our downloadable automation form. We can keep your specifications on file.
Most publishers we work with make their titles available in the e-book format. Please contact us for the best way to get them to you.
Never.